Privacy Policy
Privacy Policy
This Privacy Policy describes how Solehush (the "Site", "we", "us") collects, uses and discloses your personal information when you visit or make a purchase from the Site.
Information we collect
- Order information: name, billing and shipping address, payment details (processed securely by our payment providers, never stored by us), email address and phone number.
- Device information: browser, IP address, time zone, cookies, pages viewed and how you interact with the Site.
How we use your information
- To fulfil orders, process payment, arrange shipping and send order confirmations.
- To communicate with you about your order and provide customer support.
- To screen orders for potential risk or fraud.
- With your consent, to send you marketing emails about products and offers. You can unsubscribe at any time using the link in any email.
Sharing your information
We share your information only with service providers that help us operate the Site: Shopify (our store platform), payment processors, shipping carriers and analytics providers. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences and understand how visitors use the Site. You can control cookies in your browser settings; disabling them may affect checkout.
Data retention
Order records are kept for as long as needed to provide the service and to satisfy legal, accounting and tax requirements.
Your rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you. To exercise these rights, contact us via the contact page.
Changes
We may update this policy from time to time. Changes take effect when posted on this page.
Questions? Reach us any time through our contact page.